Construction Consulting, Construction Project Management, & Expert Witness and Arbitration Services
Chuck Miller Consulting LLC provides construction consulting, including Business Planning and Coaching, Construction Project Management for owner-builders, and Expert Witness and Arbitration Services. Our clients are small volume builders, remodelers, and construction trade contractors; owner-builders undertaking residential or light commercial construction projects; and government licensing board, arbitrators, mediators, and attorneys specializing in construction related issues.
Business Planning and Coaching
The residential construction industry is important to the financial health of the nation. The construction industry is operates on following a specific set of plans and specifications to arrive at a desired finished product. But a survey of builder and remodeler members of the National Association of Home Builders (NAHB) revealed that fewer than 12 percent had a written business plan, fewer than 15 percent had written operating budgets, less than 18 percent had written mission statements, and almost 70 percent of respondents had no formal planning procedures. Maybe that’s the reason small businesses in the construction industry have the second highest 5 year failure rate of all industries.
Our Business Planning and Coaching services include:
• Working one-on-one with our clients to develop a working business plan focused on market research and analysis, product development and pricing strategy, sales and marketing strategy, operations planning, and financial forecasting and budgeting to achieve and maintain the key financial and operating ratios.
• Ongoing consulting and coaching
Construction Project Management for Owner-Builders
The U.S. Census Bureau defines Owner-built houses as houses built for owner occupancy, on the owner's land, under the supervision of the owner acting as the general contractor. These homes are: (1) in most cases built partly by the owner and partly with paid help; (2) sometimes built entirely with the employment of subcontractors; and (3) occasionally built entirely by the owner. Contractor-built Houses are all houses built for owner occupancy on the owner's land with construction under the supervision of a single general contractor. According to residential permit data from the U.S. Census Bureau, of the total number of private single family homes completed in the U.S. each year, owner-built homes account for approximately 7% and contractor-built houses account for approximately 15%. The percentages are slightly lower in the Western U.S. – approximately 5% and 10% respectively. Applying those percentages to the Ada County, Idaho, the number of owner-builders averages between 250 and 375 per year.
While being responsible for the construction of your own home can be rewarding on many levels, it is complicated, challenging and disruptive. While some of a contractor’s work is done on the job site, most of the work is planning ahead of time – so that things will go well on the job site. This includes reviewing plans to look for potential problems and the best way to get the job done; estimating the costs of materials and labor; locking in material quotes; obtaining permits and approvals; hiring, scheduling, and managing employees and subcontractors; scheduling inspections; ordering materials and scheduling deliveries; and tracking accounts payable and receivable to keep the whole thing afloat.
Based on our 50 years of construction industry experience, we can state with some degree of certainty that Murphy’s Law is alive and well on all construction sites. "Things will go wrong in any given situation, if you give them a chance." The list of potential problems is extensive for any general contractor and includes items from the trivial to the catastrophic. An owner-builder’s lack of experience in construction usually means they can expect more than the average share of surprises and problems.
For the owner-builder, problems can develop for many reasons and have a range of impact on the project, its cost and the home’s long-term value:
• Lenders may not want to give the best terms on a construction loan without a licensed builder on the job
• Failing to build to local code (and the unbudgeted costs of correcting issues)
• The best subcontractors won’t work with owner-builders
• Being taken advantage of by disreputable contractors
• Risk of out-of-control construction costs and blowing your budget
• Complicated construction issues, requiring solutions that may be beyond the owner-builder’s capabilities
• Inability to control your schedule properly, causing costly time overruns and delays in project completion
• Difficultly extending or refinancing a construction loan if the project completion is delayed
• Mechanic’s Liens filed against your property by subcontractors or suppliers
• Foreclosure or other loan-related distress caused by budget and cash flow problems
• Depressed resale value when home is not built by a known professional
The better the planning, the fewer the problems and surprises.
Our Construction Project Management services include:
• Assisting our owner-builder clients with the planning and budgeting of their custom home, remodeling, or commercial construction project
• Assisting our owner-builder clients with permitting, selection of trade contractors and suppliers, and scheduling of the construction project
• Assisting our owner-builder clients with managing their budget for their construction project
• Advising our owner-builder clients on construction issues.
Expert Witness Services
Chuck Miller has almost 50 years of experience in the construction industry involving single and multi-family residential, commercial, and institutional projects across the United States. He has served the Idaho Bureau of Occupational Licenses and the Idaho Contractors Board as an advisor and expert witness reviewing complaints against contractors and providing written opinions regarding the techniques, practices, conduct, quality of the services provided, ethical appropriateness of the client/professional relationship, and any violations of violation of public laws, ordinances or rules of State or any subdivision thereof, relevant to contracting or the Board’s rules, and code of ethics.
Our Expert Witness Services include:
• Providing expert opinion and advice on the cause of problems, how they should be fixed, and who is responsible.
Keywords: builder, custom home builder, home builder, remodeler, general contractor, Boise, Eagle, Meridian, Kuna, Hidden Springs, Ada County, design-build custom homes, universal design, aging-in-place, energy-efficient, green building, Energy Star, Building America, commercial construction, tenant improvements, accessible and adaptable, construction education, Graduate Master Builder, GMB, Certified Graduate Builder, CGB, Certified Green Professional, CGP, Member of the Institute of Residential Marketing, MIRM, Certified New Home Marketing Professional, CMP
Interview Q&A
How long have you been in business?
Chuck Miller Consulting has been providing consulting services since 2007
What is your primary product or service?
Chuck Miller Consulting LLC provides construction consulting, including Business Planning and Coaching, Construction Project Management for owner-builders, and Expert Witness and Arbitration Services. Our clients are small volume builders, remodelers, and construction trade contractors; owner-builders undertaking residential or light commercial construction projects; and government licensing board, arbitrators, mediators, and attorneys specializing in construction related issues.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Chuck Miller has been in the construction and home building business for almost 50 years. Chuck started his career as a carpenter apprentice working for a small carpenter contractor during his summer "vacations" while in high school. Chuck has managed several homebuilding companies and has served as Project Manager on a variety of residential, commercial, and institutional projects. His design and construction experience includes single-family homes and multi-family housing units, office buildings, medical buildings, motels, recreation centers, the Day Lodge at Timberline on Mt. Hood, and a medium security prison.
How do you differentiate yourself from other businesses in your category and area?
Chuck Miller is a National Association of Home Builders Graduate Master Builder (GMB), Certified Graduate Builder (CGB), Certified Graduate Remodeler (CGR), Certified Aging-In-Place Specialists (CAPS), Certified Green Professional (CGP), Master in Residential Marketing (MIRM), Certified New Home Marketing Professional (CMP), Master Certified New Home Sales Professional (MCSP), and Certified New Home Sales Professional (CSP).
Chuck Miller is also a nationally recognized leader in building energy-efficient, healthy, resource efficient homes. Chuck's former company, Chuck Miller Construction, Inc. was recognized by the NAHB Research Center as the 2004 Energy Value Housing Award Builder of the Year and by the Idaho Energy Division, manager of the Idaho ENERGY STAR� Homes Program, as the 2005 ENERGY STAR� Builder of the Year. Chuck Miller Construction Inc. was a member of the Building Science Consortium of the Building America Program, a participant in the U.S. Department of Energy�s Builder Challenge, a 100% Energy Star Builder, and a Partnership for Advanced Technology in Housing (PATH) Partner.
How many locations do you have and do you have plans to expand?
Our offices are located in Boise. Most of our projects are located in Ada County, Idaho.
What type of payments do you accept?
Cash or Check
Which areas do you service?
We provide business planning and coaching and expert witness services nationwide. We provide construction project management services for owner-builders in Ada County, Idaho.
Who owns your company or runs daily operations?
Chuck Miller
What are your hours of operation?
Our normal office hours are 9:00 am to 5:00 pm Monday through Friday. However, we will accommodate our clients schedules.
What is the best compliment anyone can give you?
A referral to another potential client.
What is your favorite quote or Bible verse?
"You can have everything you want in life if you help enough other people get what they want out of life" - Zig Zigler
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